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      If your order has not been delivered despite the courier’s tracking number showing otherwise, we would kindly ask you to fill out an affidavit form so that we could raise a claim with the courier company. Please download the template of the form here.β­³ Download affidavitπŸ–¨οΈ Print AffidavitOnce you fill out the affidavit form, please take a photo of it next to your state-issued photo ID so that you don’t need to have the form notarised. As soon as your form is submitted, our logistics department will organise a replacement for you.
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        I confirm that package is returned in original box.I confirm that the product is unused and in original condition.I understand that no refund will be issued if the box is returned in used condition. A recycling and waste fee of 30% will be deducted from your credit card/paypal card if the product is returned in used conditions.Please confirm all required conditions for submitting a return.
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